FIC Client Identification Requirements

Last updated: 10 March 2026
In accordance with the Financial Intelligence Act (FIA) of Namibia and regulations issued by the Financial Intelligence Centre (FIC), TwinMark Properties is required to verify the identity of clients involved in property transactions.
Purpose of Client Identification
The purpose of these requirements is to prevent money laundering, fraud and other financial crimes. Estate agents are classified as accountable institutions and must comply with client identification and verification obligations.
Information Required
Clients will be required to provide the following documentation before a property transaction can proceed:
Individuals
  • Certified copy of identification document or passport
  • Proof of residential address
  • Contact details
Companies or Legal Entities
  • Company registration documents
  • Identification of all directors or authorised representatives
  • Proof of business address
  • Ownership or beneficial ownership information
Verification Process
TwinMark Properties may use approved verification systems/software or conduct manual verification to confirm client identity in accordance with FIA requirements.
Confidentiality
All personal information collected for identification purposes will be treated as confidential and handled in accordance with our Privacy Policy.
Failure to Provide Information
If required identification documentation is not provided, TwinMark Properties may be unable to proceed with a property transaction as required by law.